Luna Hair + Body: Privacy Policy
Effective Date: October 30, 2023

At Luna Hair + Body, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring that your data is handled securely. This Privacy Policy outlines the information we collect, how we use it, and the choices you have about your data. By using our products and services, you agree to the practices described in this policy.

Information We Collect

Information You Provide
We collect information you provide directly to us, including but not limited to:

  • Contact information (such as your name, email address, phone number, and shipping address).
  • Payment information (such as credit card details for purchases).
  • Personal preferences (such as product reviews and feedback).
  • User-generated content (such as reviews, comments, and messages).

Information We Collect Automatically
When you use our website or mobile application, certain information is collected automatically. This may include:

  • Device information (such as your IP address, browser type, and operating system).
  • Usage information (such as pages visited, time spent on the site, and products viewed).
  • Cookies and tracking technologies to enhance your browsing experience.

How We Use Your Information
We use the information we collect to:

  • Provide, maintain, and improve our products and services.
  • Process your orders and transactions.
  • Respond to your requests and provide customer support.
  • Communicate with you, including sending product updates, promotions, and newsletters.
  • Monitor and analyze usage patterns and trends.
  • Protect the security and integrity of our website and services.

Data Sharing
Luna Hair + Body does not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With third-party service providers who assist us in delivering our products and services.
  • To comply with legal obligations, such as responding to subpoenas, court orders, or legal investigations.
  • To protect our rights, privacy, safety, or property, and that of our customers or the public.

Your Choices
You have the following choices regarding your personal information:

  • You can update and correct your personal information by accessing your account on our website.
  • You can unsubscribe from our promotional emails at any time by using the opt-out link in the email.
  • You can set your browser to reject cookies, but this may affect your user experience.

Security
We take reasonable measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or method of electronic storage is 100% secure.

Children’s Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any significant changes on our website.

Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

Luna Hair + Body | info@lunahairandbody.com | +268 7828 7386

Thank you for trusting us with your personal information. We are dedicated to maintaining the privacy and security of your data as we continue to provide high-quality skincare products and services.